IT Support

With this service, your staff have access to unlimited IT support to help resolve day-to-day problems and keep them working efficiently and effectively.  

Your Helpline

Unlimited Telephone Support

Our unlimited telephone support service ensures that you have direct access to our team of experienced technicians whenever you need assistance. Whether it's troubleshooting technical issues, seeking advice on software utilization, or any other IT-related queries, our support staff are just a phone call away.

24-Hour System Monitoring:

Our advanced system monitoring operates around the clock to keep a vigilant eye on your network infrastructure. By continuously monitoring critical components such as servers, routers, switches, and other devices, we can proactively identify and resolve potential issues before they impact your operations, ensuring maximum uptime and reliability.

Server Management & Maintenance:

Our server management and maintenance services encompass a comprehensive range of tasks aimed at optimizing the performance, security, and stability of your server environment. From regular software updates and security patches to proactive troubleshooting and performance tuning, our team is dedicated to keeping your servers running smoothly and efficiently.

Ongoing Computer Maintenance:

Our ongoing computer maintenance services are designed to keep your workstations and laptops operating at peak performance. This includes routine tasks such as software updates, virus scanning, disk cleanup, and performance optimization to ensure that your devices remain secure and responsive.

Support for Printers & Networking Equipment:

In addition to server and computer support, we also provide comprehensive assistance for printers and networking equipment. Whether you're experiencing connectivity issues, printer jams, or configuration challenges with your networking devices, our team is here to help troubleshoot and resolve any issues promptly, minimizing downtime and disruptions.

Backup Management:

Our backup management services ensure the safety and integrity of your critical data by implementing robust backup solutions tailored to your specific needs. From regular data backups and offsite storage to data recovery assistance in the event of a disaster, we prioritize the security and accessibility of your information, providing you with peace of mind knowing that your data is protected.

1 Min

We aim to respond to all calls within 1 minute.

2 Hours

Our support team will aim to have you up

 and running again from a critical issue within 2 hours.

72%

First-time fixed success rate!