Korba

Case Study: Automating Sales Management for UK Home Interiors

 Streamlining Order Processing with Zoho CRM Integration: 

At Korba Technology Solutions, we specialize in helping businesses optimize their processes through smart automation. When UK Home Interiors, a leading e-commerce retailer in the home décor industry, approached us, they were looking for a way to improve their sales management workflow. Their reliance on Excel for tracking and managing orders was creating inefficiencies, and they needed a more automated solution.


 The Challenge: Manual Order Entry Slowing Down Operations 

UK Home Interiors operates an e-commerce website where customers place orders for home décor products and samples. However, their existing sales management process was entirely manual—every order received on the website had to be manually entered into an Excel worksheet. This process was not only time-consuming but also prone to human error, leading to delays and occasional mistakes in order fulfilment.

With growing sales volume, it became clear that continuing with this manual approach would limit their ability to scale efficiently. They needed a system that could automatically capture order details and customer information without requiring constant manual input.

 The Solution: Zoho CRM with Custom WooCommerce Integration 

After thoroughly reviewing their existing process, we recommended implementing Zoho CRM, a robust customer relationship management system, with a custom-built integration to their WooCommerce-powered e-commerce website. This integration would ensure that every order placed on the website was automatically recorded in Zoho CRM, eliminating the need for manual data entry.

Our team developed a tailored solution that:

  • Automatically Captures Orders– Each new order generated on the website is instantly added to Zoho CRM, along with customer details.
  • Reduces Manual Work – No more copying and pasting order information from WooCommerce to Excel.
  • Enhances Accuracy – Eliminates errors caused by manual data entry.
  • Improves Order Tracking – Provides a centralized system where all orders and customer interactions are easily accessible.


 The Results: Increased Efficiency and Better Customer Management 

With the new system in place, UK Home Interiors now operates with a far more streamlined workflow. The integration between WooCommerce and Zoho CRM has significantly reduced the time spent on order processing, allowing their team to focus on more strategic business activities. Orders are now automatically recorded, reducing errors and ensuring a smoother experience for both customers and staff.


By leveraging automation, UK Home Interiors has taken a critical step toward scaling their business efficiently, and we’re proud to have been part of that transformation.



Automate your business today!
hello@korba.co.uk
01525 648048
Korba Technology Solutions
​Unit 21
Chartmoor Road
Leighton Buzzard
LU7 4WG